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Understanding Telecommunications Business provides a comprehensive introduction to the tools for analysing markets, constructing business cases and providing customer service with a specific reference to telecommunications.

Produktbeschreibung
Understanding Telecommunications Business provides a comprehensive introduction to the tools for analysing markets, constructing business cases and providing customer service with a specific reference to telecommunications.
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Autorenporträt
Andy Valdar has had a wide-ranging career in telecommunications, covering network planning, international standards, training, product management, regulation, and developing network strategy. After 30 years working for BT, including a 3-year secondment to the UN in India, he joined University College London in 1999 as a Visiting Professor and Course Director. He is currently an active participant in international conferences, a director on the Board of the Institute of Telecommunications Professionals (ITP) and Chairman of the Editorial Board for its Journal.