Denise Bedford is faculty of Georgetown University, a Visiting Scholar at University of Coventry, and Distinguished Practitioner, U.S. Department of State. She is a retired Senior Information Officer, World Bank, and retired Goodyear Professor of Knowledge Management, Kent State University. She has previously worked for Intel, NASA, University of California, and Stanford University. Ira Chalphin is an Information Technology consultant, specializing in knowledge management with clients including the United States Agency for International Development (USAID) and the Washington Metropolitan Area Transportation Agency (WMATA) and the World Bank Group. Previously, he worked for the British Government's Departments of Trade and Industry and Employment as an international economist and national expert at negotiations at the European Council of Ministers, European Union. Karen Dietz is a narrative specialist who has worked with Fortune 500 companies, non-profits, and entrepreneurs. She is a pioneer in business narratives, a TEDx speaker, the co-author of Business Storytelling for Dummies, and a contributor to eight books on business storytelling. Karla Phlypo was Academic Coordinator at Walden University focused on online self-directed learning and skill building in the Management PhD program. She has presented internationally on online education, innovation, communications, and high performing teams. She previously worked for General Motors as Global Knowledge Manage in charge of engineering technical memory.
