![Essentials of Services Marketing Essentials of Services Marketing](https://bilder.buecher.de/produkte/62/62667/62667071m.jpg)
Broschiertes Buch
4. Auflage
22. Juni 2022
Pearson / Pearson Education Limited
![DESIGNING CUSTOMER SERVICE PROCESSES DESIGNING CUSTOMER SERVICE PROCESSES](https://bilder.buecher.de/produkte/50/50929/50929676m.jpg)
17,99 €
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![UNDERSTANDING SERVICE CONSUMERS UNDERSTANDING SERVICE CONSUMERS](https://bilder.buecher.de/produkte/50/50991/50991287m.jpg)
16,99 €
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![BALANCING CAPACITY AND DEMAND IN SERVICE OPERATIONS BALANCING CAPACITY AND DEMAND IN SERVICE OPERATIONS](https://bilder.buecher.de/produkte/50/50989/50989464m.jpg)
16,99 €
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![CRAFTING THE SERVICE ENVIRONMENT CRAFTING THE SERVICE ENVIRONMENT](https://bilder.buecher.de/produkte/50/50988/50988346m.jpg)
16,99 €
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![DEVELOPING SERVICE PRODUCTS AND BRANDS DEVELOPING SERVICE PRODUCTS AND BRANDS](https://bilder.buecher.de/produkte/50/50987/50987664m.jpg)
16,99 €
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![POSITIONING SERVICES IN COMPETITIVE MARKETS POSITIONING SERVICES IN COMPETITIVE MARKETS](https://bilder.buecher.de/produkte/50/50930/50930222m.jpg)
16,99 €
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![PRICING SERVICES AND REVENUE MANAGEMENT PRICING SERVICES AND REVENUE MANAGEMENT](https://bilder.buecher.de/produkte/50/50930/50930046m.jpg)
17,99 €
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![MANAGING CUSTOMER RELATIONSHIPS AND BUILDING LOYALTY MANAGING CUSTOMER RELATIONSHIPS AND BUILDING LOYALTY](https://bilder.buecher.de/produkte/50/50929/50929993m.jpg)
18,99 €
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Broschiertes Buch
18. September 2017
WS PROFESSIONAL
![MANAGING PEOPLE FOR SERVICE ADVANTAGE MANAGING PEOPLE FOR SERVICE ADVANTAGE](https://bilder.buecher.de/produkte/50/50929/50929978m.jpg)
19,99 €
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![SERVICE QUALITY AND PRODUCTIVITY MANAGEMENT SERVICE QUALITY AND PRODUCTIVITY MANAGEMENT](https://bilder.buecher.de/produkte/50/50929/50929932m.jpg)
18,99 €
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![BUILDING A WORLD CLASS SERVICE ORGANIZATION BUILDING A WORLD CLASS SERVICE ORGANIZATION](https://bilder.buecher.de/produkte/50/50929/50929922m.jpg)
14,99 €
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![DESIGNING COMPLAINT HANDLING AND SERVICE RECOVERY STRATEGIES DESIGNING COMPLAINT HANDLING AND SERVICE RECOVERY STRATEGIES](https://bilder.buecher.de/produkte/50/50929/50929531m.jpg)
17,99 €
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Broschiertes Buch
21. September 2017
WS PROFESSIONAL
![SERVICE MARKETING COMMUNICATIONS SERVICE MARKETING COMMUNICATIONS](https://bilder.buecher.de/produkte/50/50929/50929472m.jpg)
18,99 €
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![Services Marketing: People, Technology, Strategy (Ninth Edition) Services Marketing: People, Technology, Strategy (Ninth Edition)](https://bilder.buecher.de/produkte/61/61475/61475282m.jpg)
Gebundenes Buch
28. Oktober 2021
World Scientific Publishing Company
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