William W. Purkey, John J. Schmidt, John M. Novak
From Conflict to Conciliation
How to Defuse Difficult Situations
William W. Purkey, John J. Schmidt, John M. Novak
From Conflict to Conciliation
How to Defuse Difficult Situations
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The Six-C process allows educators to take progressively more assertive steps as needed to resolve a conflict, using the least amount of time and energy while preserving relationships.
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The Six-C process allows educators to take progressively more assertive steps as needed to resolve a conflict, using the least amount of time and energy while preserving relationships.
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Hinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.
Produktdetails
- Produktdetails
- Verlag: Corwin
- Seitenzahl: 184
- Erscheinungstermin: 3. Februar 2010
- Englisch
- Abmessung: 229mm x 152mm x 11mm
- Gewicht: 276g
- ISBN-13: 9781412979863
- ISBN-10: 1412979862
- Artikelnr.: 28145908
- Verlag: Corwin
- Seitenzahl: 184
- Erscheinungstermin: 3. Februar 2010
- Englisch
- Abmessung: 229mm x 152mm x 11mm
- Gewicht: 276g
- ISBN-13: 9781412979863
- ISBN-10: 1412979862
- Artikelnr.: 28145908
William Watson Purkey, EdD is professor emeritus of counselor education at the University of North Carolina-Greensboro and co-founder of The International Alliance for Invitational Education®. A noted author, researcher, speaker, and leader, Dr. Purkey has authored nearly 100 articles and more than a dozen books.
Preface
Acknowledgments
About the Authors
1. Conflict and the Six-C Process
Introduction
Research and Anecdotal Support
What Is Unique About This Book?
The Six-C Process
The Conciliation Capstone
Saving Time and Energy
Conflict Is Inevitable
The Use and Misuse of Power
The Democratic Ideal
Why Everyone Matters
The Perceptual Tradition
When Viewpoints Conflict
Acceptance Versus Agreement
Summary
Major Themes
2. Concern
Latent Concerns
Actionable Concerns
What Is a Concern?
What Are Moral and Ethical Concerns?
What Are Your Concerns?
Potential Concerns at School
Potential Concerns at Home
Potential Concerns in the Community
Summary
Major Themes
3. Confer
Setting the Stage for Conferring
Can You Express Your Concern Clearly?
Can You Look Beyond the Immediate Concern?
Is There Room for Compromise or Re-Conceptualization?
The Value of Seeking Commitment
Helpful Communication Skills
The 3+++wish? Formula
Practicing the 3+++wish? Formula
Handling Challenges
Summary
Major Themes
4. Consult
Considering the Situation
What Is a Consulting Relationship?
Using a Triangular Structure
Involving Others in a Consultation
Sequential Steps for Consulting
Practicing the Consulting Sequence
Summary
Major Themes
5. Confront
Questions to Ask Yourself
Difference Between Conflict and Confrontation
Understanding Confrontation
Adapting Constructive Confrontation
Applying Practical Tips
Major Themes
6. Combat
Constraints on Combat
The Use of Power
Increasing Chances for a Desirable Outcome
Taking a Stand
Civilized Dissent
Summary
Major Themes
7. Conciliation and Beyond
Conciliation After Combat
Conciliation as a Reflective Process
Beyond Conciliation
Summary
Major Themes
References and Resources
Index
Acknowledgments
About the Authors
1. Conflict and the Six-C Process
Introduction
Research and Anecdotal Support
What Is Unique About This Book?
The Six-C Process
The Conciliation Capstone
Saving Time and Energy
Conflict Is Inevitable
The Use and Misuse of Power
The Democratic Ideal
Why Everyone Matters
The Perceptual Tradition
When Viewpoints Conflict
Acceptance Versus Agreement
Summary
Major Themes
2. Concern
Latent Concerns
Actionable Concerns
What Is a Concern?
What Are Moral and Ethical Concerns?
What Are Your Concerns?
Potential Concerns at School
Potential Concerns at Home
Potential Concerns in the Community
Summary
Major Themes
3. Confer
Setting the Stage for Conferring
Can You Express Your Concern Clearly?
Can You Look Beyond the Immediate Concern?
Is There Room for Compromise or Re-Conceptualization?
The Value of Seeking Commitment
Helpful Communication Skills
The 3+++wish? Formula
Practicing the 3+++wish? Formula
Handling Challenges
Summary
Major Themes
4. Consult
Considering the Situation
What Is a Consulting Relationship?
Using a Triangular Structure
Involving Others in a Consultation
Sequential Steps for Consulting
Practicing the Consulting Sequence
Summary
Major Themes
5. Confront
Questions to Ask Yourself
Difference Between Conflict and Confrontation
Understanding Confrontation
Adapting Constructive Confrontation
Applying Practical Tips
Major Themes
6. Combat
Constraints on Combat
The Use of Power
Increasing Chances for a Desirable Outcome
Taking a Stand
Civilized Dissent
Summary
Major Themes
7. Conciliation and Beyond
Conciliation After Combat
Conciliation as a Reflective Process
Beyond Conciliation
Summary
Major Themes
References and Resources
Index
Preface
Acknowledgments
About the Authors
1. Conflict and the Six-C Process
Introduction
Research and Anecdotal Support
What Is Unique About This Book?
The Six-C Process
The Conciliation Capstone
Saving Time and Energy
Conflict Is Inevitable
The Use and Misuse of Power
The Democratic Ideal
Why Everyone Matters
The Perceptual Tradition
When Viewpoints Conflict
Acceptance Versus Agreement
Summary
Major Themes
2. Concern
Latent Concerns
Actionable Concerns
What Is a Concern?
What Are Moral and Ethical Concerns?
What Are Your Concerns?
Potential Concerns at School
Potential Concerns at Home
Potential Concerns in the Community
Summary
Major Themes
3. Confer
Setting the Stage for Conferring
Can You Express Your Concern Clearly?
Can You Look Beyond the Immediate Concern?
Is There Room for Compromise or Re-Conceptualization?
The Value of Seeking Commitment
Helpful Communication Skills
The 3+++wish? Formula
Practicing the 3+++wish? Formula
Handling Challenges
Summary
Major Themes
4. Consult
Considering the Situation
What Is a Consulting Relationship?
Using a Triangular Structure
Involving Others in a Consultation
Sequential Steps for Consulting
Practicing the Consulting Sequence
Summary
Major Themes
5. Confront
Questions to Ask Yourself
Difference Between Conflict and Confrontation
Understanding Confrontation
Adapting Constructive Confrontation
Applying Practical Tips
Major Themes
6. Combat
Constraints on Combat
The Use of Power
Increasing Chances for a Desirable Outcome
Taking a Stand
Civilized Dissent
Summary
Major Themes
7. Conciliation and Beyond
Conciliation After Combat
Conciliation as a Reflective Process
Beyond Conciliation
Summary
Major Themes
References and Resources
Index
Acknowledgments
About the Authors
1. Conflict and the Six-C Process
Introduction
Research and Anecdotal Support
What Is Unique About This Book?
The Six-C Process
The Conciliation Capstone
Saving Time and Energy
Conflict Is Inevitable
The Use and Misuse of Power
The Democratic Ideal
Why Everyone Matters
The Perceptual Tradition
When Viewpoints Conflict
Acceptance Versus Agreement
Summary
Major Themes
2. Concern
Latent Concerns
Actionable Concerns
What Is a Concern?
What Are Moral and Ethical Concerns?
What Are Your Concerns?
Potential Concerns at School
Potential Concerns at Home
Potential Concerns in the Community
Summary
Major Themes
3. Confer
Setting the Stage for Conferring
Can You Express Your Concern Clearly?
Can You Look Beyond the Immediate Concern?
Is There Room for Compromise or Re-Conceptualization?
The Value of Seeking Commitment
Helpful Communication Skills
The 3+++wish? Formula
Practicing the 3+++wish? Formula
Handling Challenges
Summary
Major Themes
4. Consult
Considering the Situation
What Is a Consulting Relationship?
Using a Triangular Structure
Involving Others in a Consultation
Sequential Steps for Consulting
Practicing the Consulting Sequence
Summary
Major Themes
5. Confront
Questions to Ask Yourself
Difference Between Conflict and Confrontation
Understanding Confrontation
Adapting Constructive Confrontation
Applying Practical Tips
Major Themes
6. Combat
Constraints on Combat
The Use of Power
Increasing Chances for a Desirable Outcome
Taking a Stand
Civilized Dissent
Summary
Major Themes
7. Conciliation and Beyond
Conciliation After Combat
Conciliation as a Reflective Process
Beyond Conciliation
Summary
Major Themes
References and Resources
Index