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On one occasion or another, we have all found
ourselves in a position where we felt obliged to
offer an apology. In fact, it is interesting to note
how frequently we find ourselves in these
predicaments, and how quickly and instinctively we
tend to blurt out "I m sorry" or "I apologize" or
"Pardon me" for even the smallest breaches of
decorum. More interesting still is the ability of an
apology to "set things right" - to resolve conflicts,
repair broken trust, and restore social equilibrium.
In this book, Jason Adsit addresses four key
questions about our practice of apologizing: What is
an apology? What are the main types of apologies?
What are the primary aims and functions of apologies?
And finally, what role do apologies play in social
interaction?
ourselves in a position where we felt obliged to
offer an apology. In fact, it is interesting to note
how frequently we find ourselves in these
predicaments, and how quickly and instinctively we
tend to blurt out "I m sorry" or "I apologize" or
"Pardon me" for even the smallest breaches of
decorum. More interesting still is the ability of an
apology to "set things right" - to resolve conflicts,
repair broken trust, and restore social equilibrium.
In this book, Jason Adsit addresses four key
questions about our practice of apologizing: What is
an apology? What are the main types of apologies?
What are the primary aims and functions of apologies?
And finally, what role do apologies play in social
interaction?