SAP Solution Manager--Practical Guide
Mitarbeit:Swoboda, Jereme; Pytel, Michael; Williams, Nathan; Christian, Steve
SAP Solution Manager--Practical Guide
Mitarbeit:Swoboda, Jereme; Pytel, Michael; Williams, Nathan; Christian, Steve
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Get everything you need to maintain your SAP landscape! First you'll learn basic concepts, see how to upgrade to 7.2, and configure your solution. Then dive into key functionality: monitoring, business process documentation, change control management, IT service management, requirements management, and more. Round out your skills with information on security and testing!
Highlights include: -Upgrading to 7.2 -Configuration -Monitoring tools -Business process documentation -Quality Gate Management -Change Request Management (ChaRM) -Requirements management -IT Service Management (ITSM) -IT…mehr
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Highlights include:
-Upgrading to 7.2
-Configuration
-Monitoring tools
-Business process documentation
-Quality Gate Management
-Change Request Management (ChaRM)
-Requirements management
-IT Service Management (ITSM)
-IT project and portfolio management
-Testing
-Business Process Operations
-Security
Highlights:
-Upgrading to 7.2-Configuration-Monitoring tools-Business process documentation-Quality Gate Management-Change Request Management (ChaRM)-Requirements management-IT Service Management (ITSM)-IT project and portfolio management-Testing-Business Process Operations-Security
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- Produktdetails
- SAP PRESS Englisch
- Verlag: Rheinwerk Verlag
- Artikelnr. des Verlages: 459/21544
- Seitenzahl: 803
- Erscheinungstermin: 26. September 2017
- Englisch
- Abmessung: 239mm x 187mm x 52mm
- Gewicht: 1606g
- ISBN-13: 9781493215447
- ISBN-10: 1493215442
- Artikelnr.: 48001644
- SAP PRESS Englisch
- Verlag: Rheinwerk Verlag
- Artikelnr. des Verlages: 459/21544
- Seitenzahl: 803
- Erscheinungstermin: 26. September 2017
- Englisch
- Abmessung: 239mm x 187mm x 52mm
- Gewicht: 1606g
- ISBN-13: 9781493215447
- ISBN-10: 1493215442
- Artikelnr.: 48001644
Jereme Swoboda is an experienced SAP technologist focused on the SAP Solution Manager product suite and the SAP NetWeaver stack. In his role as a consultant at NIMBL, Jereme has integrated SAP Solution Manager-including implementing complex technical monitoring and technical operations-on a variety of platforms for both large and small companies. Jereme has extensive experience pairing real-world scenarios with SAP's capabilities, and focuses on assisting customers in maximizing their SAP experience.
Nathan Williams is a senior SAP management and technology consultant with a prominent concentration in SAP Application Lifecycle Management and SAP Solution Manager. Coordinating with IT, business, and program management teams, he has effectively defined strategies and roadmaps to help SAP customers seamlessly transition to SAP Solution Manager processes and capabilities. Nathan is also experienced with all technical configuration aspects of SAP Solution Manager, including security, Basis, and SAP CRM. You may contact Nathan at nwilliams@keenfusion.com.
... Who This Book Is For ... 19
... How This Book Is Organized ... 20
... Acknowledgments ... 22
1 ... SAP Solution Manager 7.2 Overview ... 25
1.1 ... Why SAP Solution Manager Now? ... 25
1.2 ... Supporting SAP S/4HANA Transformation ... 27
1.3 ... Processes Supported by SAP Solution Manager ... 29
1.4 ... A New User Experience ... 30
1.5 ... SAP Solution Manager in the Cloud ... 32
1.6 ... SAP Solution Manager Usage Rights ... 33
1.7 ... Summary ... 34
2 ... SAP Solution Manager 7.2 Concepts ... 37
2.1 ... What Is a Solution? ... 38
2.2 ... Logical Component Groups ... 41
2.3 ... Branches ... 43
2.4 ... System Landscape Directory ... 45
2.5 ... Landscape Management Database ... 48
2.6 ... Maintenance Planner ... 51
2.7 ... Summary ... 54
3 ... SAP Solution Manager 7.2 Upgrade ... 55
3.1 ... Upgrade versus New Implementation ... 55
3.2 ... Upgrade Process Overview ... 58
3.3 ... Upgrade Tools ... 73
3.4 ... Content Activation ... 75
3.5 ... Summary ... 94
4 ... SAP Solution Manager Baseline Configuration ... 95
4.1 ... Postinstallation Basis Tasks ... 96
4.2 ... SAP Solution Manager Setup ... 101
4.3 ... Configuring SAP Web Dispatcher ... 127
4.4 ... Installing and Configuring TREX ... 128
4.5 ... Summary ... 134
5 ... Managing Systems with SAP Solution Manager ... 135
5.1 ... Target System Requirements ... 136
5.2 ... Managed System Configuration ... 146
5.3 ... SAP EarlyWatch Report Activation ... 155
5.4 ... Summary ... 162
6 ... Monitoring with Application Operations ... 163
6.1 ... Monitoring and Alerting Infrastructure ... 164
6.2 ... System Monitoring ... 167
6.3 ... User Experience Monitoring ... 185
6.4 ... Integration Monitoring ... 195
6.5 ... SAP HANA and Business Intelligence Monitoring ... 220
6.6 ... Job Monitoring ... 222
6.7 ... Self-Monitoring ... 227
6.8 ... Root Cause Analysis ... 231
6.9 ... System Recommendations ... 242
6.10 ... Summary ... 246
7 ... Business Process Documentation ... 247
7.1 ... Solution Documentation Configuration ... 248
7.2 ... Documenting a Solution ... 271
7.3 ... Definition and Lifecycle of a Solution ... 284
7.4 ... Document Types ... 293
7.5 ... Best Practice Packages ... 295
7.6 ... Graphical Process Modeling ... 298
7.7 ... Integration with Change Management ... 304
7.8 ... Summary ... 305
8 ... Change Control Management ... 307
8.1 ... Quality Gate Management ... 309
8.2 ... Change Request Management ... 342
8.3 ... Release Management ... 417
8.4 ... Transport Management ... 432
8.5 ... Retrofit ... 456
8.6 ... Downgrade Protection ... 486
8.7 ... Change Reporting ... 506
8.8 ... Summary ... 515
9 ... Requirements Management ... 517
9.1 ... Overview ... 517
9.2 ... Setup ... 529
9.3 ... Using Requirements Management ... 540
9.4 ... Summary ... 550
10 ... IT Service Management ... 551
10.1 ... Core ITSM Concepts ... 552
10.2 ... User Experience ... 574
10.3 ... Key Features ... 577
10.4 ... Integration with SAP Digital Business Services ... 586
10.5 ... Integration with SAP Software Components ... 597
10.6 ... IT Service Management Reporting and Analytics ... 603
10.7 ... Summary ... 614
11 ... SAP Portfolio and Project Management ... 615
11.1 ... Configuration and Setup ... 617
11.2 ... Managing Projects ... 628
11.3 ... Focused Build for SAP Solution Manager ... 652
11.4 ... Summary ... 654
12 ... Testing SAP Solutions ... 657
12.1 ... Test Preparation ... 658
12.2 ... Component-Based Test Automation ... 693
12.3 ... Change Impact Analysis ... 706
12.4 ... Impact of Upgrade to SAP Solution Manager 7.2 ... 737
12.5 ... Partner Tools ... 741
12.6 ... Summary ... 742
13 ... Business Process Operations ... 745
13.1 ... Business Process Monitoring ... 746
13.2 ... Business Process Improvement ... 753
13.3 ... Data Consistency Management ... 762
13.4 ... Job Management ... 769
13.5 ... Summary ... 770
14 ... Managing Security within SAP Solution Manager ... 771
14.1 ... Deploying SAP-Delivered Roles ... 772
14.2 ... Providing Access to the SAP Fiori Launchpad ... 780
14.3 ... Enabling External Access to SAP Fiori Apps for SAP Solution Manager ... 781
14.4 ... Summary ... 784
... Appendices ... 787
... The Authors ... 787
... Index ... 789
... Who This Book Is For ... 19
... How This Book Is Organized ... 20
... Acknowledgments ... 22
1 ... SAP Solution Manager 7.2 Overview ... 25
1.1 ... Why SAP Solution Manager Now? ... 25
1.2 ... Supporting SAP S/4HANA Transformation ... 27
1.3 ... Processes Supported by SAP Solution Manager ... 29
1.4 ... A New User Experience ... 30
1.5 ... SAP Solution Manager in the Cloud ... 32
1.6 ... SAP Solution Manager Usage Rights ... 33
1.7 ... Summary ... 34
2 ... SAP Solution Manager 7.2 Concepts ... 37
2.1 ... What Is a Solution? ... 38
2.2 ... Logical Component Groups ... 41
2.3 ... Branches ... 43
2.4 ... System Landscape Directory ... 45
2.5 ... Landscape Management Database ... 48
2.6 ... Maintenance Planner ... 51
2.7 ... Summary ... 54
3 ... SAP Solution Manager 7.2 Upgrade ... 55
3.1 ... Upgrade versus New Implementation ... 55
3.2 ... Upgrade Process Overview ... 58
3.3 ... Upgrade Tools ... 73
3.4 ... Content Activation ... 75
3.5 ... Summary ... 94
4 ... SAP Solution Manager Baseline Configuration ... 95
4.1 ... Postinstallation Basis Tasks ... 96
4.2 ... SAP Solution Manager Setup ... 101
4.3 ... Configuring SAP Web Dispatcher ... 127
4.4 ... Installing and Configuring TREX ... 128
4.5 ... Summary ... 134
5 ... Managing Systems with SAP Solution Manager ... 135
5.1 ... Target System Requirements ... 136
5.2 ... Managed System Configuration ... 146
5.3 ... SAP EarlyWatch Report Activation ... 155
5.4 ... Summary ... 162
6 ... Monitoring with Application Operations ... 163
6.1 ... Monitoring and Alerting Infrastructure ... 164
6.2 ... System Monitoring ... 167
6.3 ... User Experience Monitoring ... 185
6.4 ... Integration Monitoring ... 195
6.5 ... SAP HANA and Business Intelligence Monitoring ... 220
6.6 ... Job Monitoring ... 222
6.7 ... Self-Monitoring ... 227
6.8 ... Root Cause Analysis ... 231
6.9 ... System Recommendations ... 242
6.10 ... Summary ... 246
7 ... Business Process Documentation ... 247
7.1 ... Solution Documentation Configuration ... 248
7.2 ... Documenting a Solution ... 271
7.3 ... Definition and Lifecycle of a Solution ... 284
7.4 ... Document Types ... 293
7.5 ... Best Practice Packages ... 295
7.6 ... Graphical Process Modeling ... 298
7.7 ... Integration with Change Management ... 304
7.8 ... Summary ... 305
8 ... Change Control Management ... 307
8.1 ... Quality Gate Management ... 309
8.2 ... Change Request Management ... 342
8.3 ... Release Management ... 417
8.4 ... Transport Management ... 432
8.5 ... Retrofit ... 456
8.6 ... Downgrade Protection ... 486
8.7 ... Change Reporting ... 506
8.8 ... Summary ... 515
9 ... Requirements Management ... 517
9.1 ... Overview ... 517
9.2 ... Setup ... 529
9.3 ... Using Requirements Management ... 540
9.4 ... Summary ... 550
10 ... IT Service Management ... 551
10.1 ... Core ITSM Concepts ... 552
10.2 ... User Experience ... 574
10.3 ... Key Features ... 577
10.4 ... Integration with SAP Digital Business Services ... 586
10.5 ... Integration with SAP Software Components ... 597
10.6 ... IT Service Management Reporting and Analytics ... 603
10.7 ... Summary ... 614
11 ... SAP Portfolio and Project Management ... 615
11.1 ... Configuration and Setup ... 617
11.2 ... Managing Projects ... 628
11.3 ... Focused Build for SAP Solution Manager ... 652
11.4 ... Summary ... 654
12 ... Testing SAP Solutions ... 657
12.1 ... Test Preparation ... 658
12.2 ... Component-Based Test Automation ... 693
12.3 ... Change Impact Analysis ... 706
12.4 ... Impact of Upgrade to SAP Solution Manager 7.2 ... 737
12.5 ... Partner Tools ... 741
12.6 ... Summary ... 742
13 ... Business Process Operations ... 745
13.1 ... Business Process Monitoring ... 746
13.2 ... Business Process Improvement ... 753
13.3 ... Data Consistency Management ... 762
13.4 ... Job Management ... 769
13.5 ... Summary ... 770
14 ... Managing Security within SAP Solution Manager ... 771
14.1 ... Deploying SAP-Delivered Roles ... 772
14.2 ... Providing Access to the SAP Fiori Launchpad ... 780
14.3 ... Enabling External Access to SAP Fiori Apps for SAP Solution Manager ... 781
14.4 ... Summary ... 784
... Appendices ... 787
... The Authors ... 787
... Index ... 789