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Communication and interpersonal skills are an essential part of practice. Taking a skills-based approach, this book looks at research, theories, approaches and processes, demonstrating how they relate directly to practice. It will help you to understand the benefits that good communication skills can bring to your work with children and families, adults, groups, and those with communication difficulties.
Communication and interpersonal skills are an essential part of practice. Taking a skills-based approach, this book looks at research, theories, approaches and processes, demonstrating how they relate directly to practice. It will help you to understand the benefits that good communication skills can bring to your work with children and families, adults, groups, and those with communication difficulties.
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Juliet Koprowska was a Senior Lecturer Social Work at the University of York until 2018, and then an Honorary Fellow. She is Chair of GAPS (promoting psychodynamic, systemic and relationship-based approaches to social work). She is a registered social worker and a Licensed Systems-Centered® Practitioner. Her most recent research is into talk in social work.
Inhaltsangabe
Communication Skills: Don't They Just Come Naturally? What Do We Know About Effective Communication? The Human Face of Social Work: Understanding Emotions, Intentions and Non-Verbal Communication Getting Started Making Progress and Managing Endings Communicating Children Working with Families Working with Groups Working with People with Additional Communication Needs: Communicative Minorities Safety and Risk: Working with Hostility and Deception The Demands and Rewards of Interpersonal Work
Chapter 1: Communication skills: don't they just come naturally? Chapter 2: What do we know about effective communication? Chapter 3: The human face of social work: understanding emotion and non-verbal communication Chapter 4: Getting started Chapter 5: Making progress and managing endings Chapter 6: Communicating with children and families Chapter 7: Working with groups Chapter 8: Working with people with additional communication needs: communicative minorities Chapter 9: Working with involuntary service users Chapter 10: Safety and risk: working with hostility and deception Chapter 11: The demands and rewards of interpersonal work
Communication Skills: Don't They Just Come Naturally? What Do We Know About Effective Communication? The Human Face of Social Work: Understanding Emotions, Intentions and Non-Verbal Communication Getting Started Making Progress and Managing Endings Communicating Children Working with Families Working with Groups Working with People with Additional Communication Needs: Communicative Minorities Safety and Risk: Working with Hostility and Deception The Demands and Rewards of Interpersonal Work
Chapter 1: Communication skills: don't they just come naturally? Chapter 2: What do we know about effective communication? Chapter 3: The human face of social work: understanding emotion and non-verbal communication Chapter 4: Getting started Chapter 5: Making progress and managing endings Chapter 6: Communicating with children and families Chapter 7: Working with groups Chapter 8: Working with people with additional communication needs: communicative minorities Chapter 9: Working with involuntary service users Chapter 10: Safety and risk: working with hostility and deception Chapter 11: The demands and rewards of interpersonal work
Rezensionen
The text covers many areas for consideration including brain development, human emotion, listening skills, reflection, methods of contact, working with groups, and groups of individual experiences such as people who may be seeking asylum or people who have additional support and communication needs. Koprowska layers the different contexts and considerations of practice in an accessible and structured way. Louise Henry Scottish Journal of Residential Child Care - Vol 19, No 3 20201118
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