Laurie L. Charlés

When the Shooting Stopped

Crisis Negotiation and Critical Incident Change

• Broschiertes Buch

Produktbeschreibung

A methodology for crisis negotiation for use by those in the fields of law enforcement and criminology.

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Produktdetails

• Verlag: Globe Pequot Publishing Group Inc/Bloomsbury
• Seitenzahl: 150
• Erscheinungstermin: 28. Dezember 2007
• Englisch
• Abmessung: 229mm x 152mm x 8mm
• Gewicht: 228g
• ISBN-13: 9780742560888
• ISBN-10: 0742560880
• Artikelnr.: 23305979

Autorenporträt

By Laurie L. Charlés

Inhaltsangabe

Chapter 1 Introduction: A Systemic View of Crisis Negotiation Chapter 2 Origins in the Field
Police Standoffs in the 1970s
First Hostage Negotiation Unit
Hostage Negotiation as a Professional Responsibility Chapter 3 Necessary Requirements of Effective Crisis Negotiation Reconceptualizing
Who Makes an Ideal Crisis Negotiator
Rethinking the Relationship with the Hostage Taker
Utilizing Psychological Theory
Creating a Climate for Conversation
Approaching the Conver Chapter 4 Categorizing Hostage Takers according to Individual Characteristics
Appreciating the Limits of Categories
Considering the Contextual Circumstances of an Incident
Valuing Communication Skills
Using Active Listening with Hostage Takers Chapter 5 Elements of a Typical Crisis Negotiation Incident
First Response at the Scene
Making Contact
Coordination the Negotiation Team
SWAT involvement
Mental Health Consultation
Third Party Intermediaries
Dynamic Inactivity
The Stockholm Syndrome
Discus Chapter 6 Research on Crisis Negotiation
The Potential for Paradox
Studying Aspects of "Face"
Uncovering Emotion and Affect
Exploring the Developing Relationship
Discourse Analysis of a Successful Crisis Negotiation
Combining Methods (Discourse Analysis
Ethn