Trish Hafford-Letchfield, Les Gallop

How to Become a Better Manager in Social Work and Social Care

Essential Skills for Managing Care

• Broschiertes Buch

Produktbeschreibung

This handbook covers the essential skills social work and social care managers need to be excellent managers. Topics include time management, recruitment, managing meetings, involving service users, conflict management and mentoring. A self-assessment tool is included and the book features learning activities, case examples, and practical tools.

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Produktdetails

• Essential Skills for Social Work Managers
• Verlag: Jessica Kingsley Publishers
• Seitenzahl: 240
• Erscheinungstermin: 15. März 2012
• Englisch
• Abmessung: 226mm x 150mm x 18mm
• Gewicht: 360g
• ISBN-13: 9781849052061
• ISBN-10: 1849052069
• Artikelnr.: 34469984

Autorenporträt

Les Gallop and Trish Hafford-Letchfield

Inhaltsangabe

Acknowledgements. Series editor's foreword. 1. Becoming and being an
effective manager: Essential skills and more. 2. Managing yourself and
managing others: Never enough time in the day. 3. Skills for managing
change: Everything's changed but what's different? 4. Recruiting and
selection: Getting the right colleagues and striving towards happiness. 5.
Managing meetings: Being a smooth operator. 6. Skills in collaboration and
networking: Building up successful partnerships for service user
involvement. 7. Skilful negotiation and conflict management: What about the
tricky bits? 8. Effective mentoring and coaching: Skills in developing
others. Appendices. References. Contributors' information.