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If your answer to any of the above questions is yes, then this is the one-stop book that will help you not just see light at the end of the tunnel, but light up the entire tunnel! Most new employees join the workforce with misguided enthusiasm, putting in hard labour and spirited efficiency only to get disenchanted when their lazy, smooth-talking colleague gets the big promotion or raise. The reason this 'smooth operator' does well is because he knows what tilts the system in his favour.