Benchlearning - Karlöf, Bengt;Lundgren, Kurt;Edenfeldt Froment, Marie
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This book concentrates on ways to combine efficiency with organizational learning. Using examples from different organizations Benchlearning shows how to monitor efficiency, provides inspiration for a development drive, and illustrates how people's attitudes can be influenced. It details a new way of thinking which provides insights, methods and tools which deal with the continually increasing importance of the human element in organizational development and acknowledges existing theories of knowledge formation. This book provides the next step in benchmarking.
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Produktbeschreibung
This book concentrates on ways to combine efficiency with organizational learning. Using examples from different organizations Benchlearning shows how to monitor efficiency, provides inspiration for a development drive, and illustrates how people's attitudes can be influenced. It details a new way of thinking which provides insights, methods and tools which deal with the continually increasing importance of the human element in organizational development and acknowledges existing theories of knowledge formation. This book provides the next step in benchmarking.

Dieses Buch stellt ein neues Konzept vor: "Benchlearning". Es ist eine Kombination aus praktischen Techniken des Benchmarking und den etwas abstrakteren Vorstellungen des Knowledge Management und Organisational Learning. Autor Bengt Karlof zeigt hier am Beispiel einer detaillierten Fallstudie von Ericsson, wie diese innovative Idee in der Praxis Anwendung findet. Zahlreiche Beispiele aus verschiedenen Unternehmen belegen anschaulich, wie man Effizienz überwachen kann, Inspiration für einen Entwicklungsschub liefern kann, und nicht zuletzt auch die Einstellung von Mitarbeitern und Kunden beeinflussen kann. Angewandtes Benchlearning verspricht Gewinn auf drei Ebenen: die Mitarbeiterleistung verbessert sich in dem Maße, wie Mitarbeiter lernen, sich weiterzuentwickeln, Kunden erhalten einen größeren Wert und mehr Auswahl und der Unternehmer profitiert von einem weitaus wettbewerbsfähigeren Unternehmen. "Benchlearning" beschreibt die nächste Stufe des Benchmarking - topaktuell, praxisnah und erfolgversprechend! Eine unverzichtbare Lektüre für alle Manager, die durch hochwertige und kontinuierliche Lernprozesse die Erfahrungen aus Benchmarking-Aktivitäten in die Praxis umsetzen wollen.
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Autorenporträt
Bengt KarIöf is the senior partner and founder of Karlöf Consulting, a Swedish-based strategy consultancy with worldwide interests. Renowned for his work in the area of strategic development, Bengt Karlöf has acted as a consultant for numerous major organisations in both the public and private sectors over the past twenty years. He lectures widely in both academic institutions and at management seminars on all aspects of strategy. He has written a number of books on the subject, which have been translated into several languages. Always from a practical stance, Bengt Karlöf's aim is to produce a business strategy which will make organisations work more efficiently. Kurt Lundgren is an acting professor at The Royal Institute of Technology in Stockholm and a researcher at the Swedish National Institute for Working Life. Different aspects of the economics of learning have been the main content in Kurt Lundgren's research. Increased complexity and a rate of technological change have changed the conditions for individual and organisational learning. Kurt Lundgren is now working with research and development projects in the famous Kista area - The Wireless Valley - outside Stockholm. Marie Edenfelt Froment is a partner and president of Karlöf Consulting, a Swedish-based strategy consultancy with worldwide interests. With an educational background of Human Resource development, Marie Edenfeldt Froment tries to combine strategy and business development with aspects of both individual and organisational learning. She works as a consultant for both private and public organisations and was responsible for the case studies described in the book.