Introduction 1. Vitality in Administration Part 1: Growth 2. Pioneering in Big Business 3. Some Theories of Growth 4. Some Theories of Decay Part 2: Bureaucracy 5. British Electricity 6. The Traditional Case for Bureaucracy 7. A New Look at Bureaucracy 8. The Pathologies of Bureaucracy Part 3: Enterprise 9. Incentive and Idea 10. Person and Process 11. Marks and Spencer Part 4: The Best of Both Worlds 12. Integrative Leadership 13. Decentralization 14. Responsibility and Response 15. Power and Security 16. A Vital Economy Notes Index
Introduction 1. Vitality in Administration Part 1: Growth 2. Pioneering in Big Business 3. Some Theories of Growth 4. Some Theories of Decay Part 2: Bureaucracy 5. British Electricity 6. The Traditional Case for Bureaucracy 7. A New Look at Bureaucracy 8. The Pathologies of Bureaucracy Part 3: Enterprise 9. Incentive and Idea 10. Person and Process 11. Marks and Spencer Part 4: The Best of Both Worlds 12. Integrative Leadership 13. Decentralization 14. Responsibility and Response 15. Power and Security 16. A Vital Economy Notes Index
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