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Information systems/technology outsourcing is considered as an approach for information systems/technology management by chief information officers and organizations. Thus it is given due attention by various organizations and management because of the advantages it brings to them. Despite the advantages it brings, IS/IT outsourcing faces problems/challenges and risks at any point in the process that may even lead to failure before its maturity. This study aims to empirically assess how IS/IT outsourcing is managed in Ethiopia, following a case study approach. A currently outsourced…mehr

Produktbeschreibung
Information systems/technology outsourcing is considered as an approach for information systems/technology management by chief information officers and organizations. Thus it is given due attention by various organizations and management because of the advantages it brings to them. Despite the advantages it brings, IS/IT outsourcing faces problems/challenges and risks at any point in the process that may even lead to failure before its maturity. This study aims to empirically assess how IS/IT outsourcing is managed in Ethiopia, following a case study approach. A currently outsourced information systems development project is used for this study so that a better and detailed understanding of the current practices about the subject can be developed. Furthermore this research tried to identify the problems/challenges that the organization has faced during outsourcing and the possible causes of the problems.
Autorenporträt
Mr. Muluneh is lecturer of Information Systems at the University of Gondar. He got his MSc and BSc in Information Science from Addis Ababa University, Ethiopia. In addition to his experience in training and course teaching in higher institutions, he also have an excellent track record in Information Systems management and administration.