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Centralized Grievance System Portal" is a comprehensive guide designed to provide readers with an in-depth understanding of the principles, practices, and technologies that underpin modern grievance management systems. This book is the culmination of extensive research, practical experience, and a deep commitment to improving how grievances are handled across various sectors. Our motivation for writing this book stems from a shared vision of creating more equitable and responsive systems for addressing concerns and complaints. We have witnessed firsthand the positive impact that a well-implemented grievance system can have on an organization's culture and productivity. This inspired us to compile our knowledge and insights into a resource that can assist others in implementing or refining their own grievance management processes.