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Are you the sort of person who enjoys finding better ways to do things? Does your job require you to find more productive ways of getting things done? Or do you have to find ways to create capacity to explore new business ideas? If so, this book will help you answer the key questions you will be asking yourself. This practical handbook will help you identify and quantify the stream of productivity improvements required year after year. Built around questions frequently asked by our clients, this book gives you the information you need to address your day-to-day challenges. You will find interesting case studies and quick-win steps, getting you off to a flying start. Includes chapters on budgeting, making savings, maximising customer throughput, leadership structure, increasing efficiency, sense-checking projected savings and balancing investment against controlling costs.