Steven J Slater

Service Design Models, Tools & Templates

• Broschiertes Buch

Produktdetails

• Verlag: International Service Design Institute, Inc.
• Seitenzahl: 94
• Erscheinungstermin: 5. August 2020
• Englisch
• Abmessung: 216mm x 279mm x 6mm
• Gewicht: 322g
• ISBN-13: 9781087903798
• ISBN-10: 1087903793
• Artikelnr.: 60076396

Autorenporträt

Steven is Chief Service Designer and co-founder of the International Service Design Institute, a professional development organization for service designers. He has decades experience buillding and improving services, Lines of Service (LOS), across nearly every economic sector, earning clients and employers more than $2B in traceable revenue. Steven earned a master's business degree from Johns Hopkins University; a public affairs/journalism master's degree from American University; and an international relations bachelor's degree from Syracuse University. He grew up in Geneva, Switzerland.