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This book fills the need for exposing how preventable harm is a system-wide problem and provides a step-by-step model to apply for raising process improvement to a strategic level. The approach is ideal for team training purposes: the first chapter is a patient's case study followed by discussion questions in the second chapter; the third chapter focuses on workforce conditions; the fourth chapter is about leading change; the fifth chapter unveils a 10-step model in process improvement strategy deployment that begins with application in practice at a Wisconsin hospital; and the sixth chapter…mehr

Produktbeschreibung
This book fills the need for exposing how preventable harm is a system-wide problem and provides a step-by-step model to apply for raising process improvement to a strategic level. The approach is ideal for team training purposes: the first chapter is a patient's case study followed by discussion questions in the second chapter; the third chapter focuses on workforce conditions; the fourth chapter is about leading change; the fifth chapter unveils a 10-step model in process improvement strategy deployment that begins with application in practice at a Wisconsin hospital; and the sixth chapter gives instruction on how to apply the 10-step model using the case study from the first section.
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Autorenporträt
Patricia W. Morrill is a project management professional, Lean and Six Sigma certified, and accredited in Evidence-Based Design. She is the president of PM Healthcare Consulting, LLC, where she partners with executives to provide comprehensive coaching and training to lead change and raise process improvement to a strategic level.