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The book takes an innovative, hands-on approach toward the two most important causes of employee burnout: workplace environment and personal attitude and behavior.

Produktbeschreibung
The book takes an innovative, hands-on approach toward the two most important causes of employee burnout: workplace environment and personal attitude and behavior.
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Autorenporträt
Roger Kapoor, MD, MBA, is the senior vice president of Beloit Health System in Beloit, Wisconsin, a community-based nonprofit hospital with approximately 23 service locations. A Harvard-trained dermatologist who also holds an MBA from Oxford University in England and has authored numerous peer-reviewed scientific articles published in professional journals including The New England Journal of Medicine. He was the recipient of the Wisconsin Medical Society's Kenneth M. Viste Young Physician Leader of the Year Award and named one of the top 25 Emerging Leaders in Healthcare by Modern Healthcare. Kapoor has been credited with re-engineering the delivery of healthcare to his community, resulting in a dramatic rise in patient satisfaction at his institution from a stagnant 16th percentile to an astonishing 88th percentile in less than a year. He concurrently ushered in transformative results in quality, leading teams to achieve three consecutive "A" ratings from the national watchdog group Leapfrog, a 4-star rating from the Centers for Medicare and Medicaid Services Quality Star program, and numerous quality-of-care pathway accolades. As a practicing board-certified dermatologist, he has built a successful medical and cosmetic dermatology practice using advanced techniques to help patients live happier, healthier lives.