Understanding Clinical Negotiation - Kravitz, Richard L; Street Jr, Richard L
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A clinician's guide to maximizing patient outcomes and positive health care relationships with evidence-based communication tools Understanding Clinical Negotiation helps clinicians navigate patient desires toward mutually defined goals. Patient relations, satisfaction, and engagement are more important than ever. But today's patients, who often research their condition online or buy into direct-to-consumer pharma advertising, sometimes demand tests and treatments that are dubious or unnecessary-and expensive. This new health consumer landscape makes the ability to clinically negotiate with…mehr

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Produktbeschreibung
A clinician's guide to maximizing patient outcomes and positive health care relationships with evidence-based communication tools Understanding Clinical Negotiation helps clinicians navigate patient desires toward mutually defined goals. Patient relations, satisfaction, and engagement are more important than ever. But today's patients, who often research their condition online or buy into direct-to-consumer pharma advertising, sometimes demand tests and treatments that are dubious or unnecessary-and expensive. This new health consumer landscape makes the ability to clinically negotiate with patients an increasingly important skill. This one-of-a-kind guide provides insights and pragmatic skills needed to strike the right balance between care and costs, while ensuring the satisfaction and safety of every patient.
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Autorenporträt
Richard Kravitz is Professor and Co-Vice Chair for Research, Department of Internal Medicine, University of California, Davis. He is also co-Editor-in-Chief of the Journal of General Internal Medicine and a member of the American College of Physicians. Richard L. Street, Jr. is Professor of Communication at Texas A& M University, specializing in health communication. His research focuses on clinician-patient communication, pathways linking communication to improved health outcomes, and strategies for increasing patient involvement in care. He is also Professor of Medicine at Baylor College of Medicine. He has received numerous research and teaching awards including Outstanding Health Communication Scholar.