What is the single biggest leadership attribute needed to be successful in the new world of work? How can leaders motivate others with a different rule book driven by the expectations of new generations? In his first business book reflecting nearly 20 years of corporate experience as an influential HR Practitioner, Richard Summerfield makes the compelling case for leaders to show genuine care for people above all else, illustrating it through eight key techniques. After reading Loving Leadership, you'll be convinced that the ability to show an authentic, selfless passion for the feelings of…mehr
What is the single biggest leadership attribute needed to be successful in the new world of work? How can leaders motivate others with a different rule book driven by the expectations of new generations? In his first business book reflecting nearly 20 years of corporate experience as an influential HR Practitioner, Richard Summerfield makes the compelling case for leaders to show genuine care for people above all else, illustrating it through eight key techniques. After reading Loving Leadership, you'll be convinced that the ability to show an authentic, selfless passion for the feelings of others is arguably the most commercial and effective leadership behaviour of all!Hinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.
Richard Summerfield is an experienced Global HR Director, NED, Fellow of the CIPD, Industry Speaker/Commentator and an IoD 2016 Young Director of the Year. Richard's big passion is to create vibrant working environments through transforming the leadership, engagement and culture of organisations, thereby giving people a greater chance of feeling happy, valued, giving their best, and reaching their full potential.
Inhaltsangabe
INTRODUCTION Who will benefit from reading this book? How is this book different from others? LOVING LEADERSHIP: Introducing the 8 powerful techniques Exercise: Where are you now? CHAPTER 1: Give Trust Share private Information Be Human Take risks on others CASE STUDY: Anna Blackburn, CEO of Beaverbrooks EXPERT VIEW: Neville Pritchard, CEO of HR in Flow Ltd Give Trust Summary Checklist: 10 Big Things CHAPTER 2: Care For Others Treat people like family Worry for their wellbeing Show them they are valued CASE STUDY: John Diamond, Director at JT Group and Technology Entrepreneur EXPERT VIEW: Alexsis Wintour, Director and Founder of Marbral Advisory Services Care for Others Summary Checklist: 10 Big Things CHAPTER 3: Be Vulnerable Admit when you are wrong Be honest when you don't know Don't take yourself too seriously CASE STUDY: Lynne Weedall, Group HR Director at Dixons Carphone EXPERT VIEW: Dale Ibbotson MBE, Chairman of 3D Group Be Vulnerable Summary Checklist: 10 Big Things CHAPTER 4: Shine a Light Give public recognition Be a talent spotter Let others lead CASE STUDY: David C. Novak, Executive Chairman and Ex-CEO of Yum! EXPERT VIEW: Graeme Codrington, CEO of TomorrowTodayGlobal Shine a Light Summary Checklist: 10 Big Things CHAPTER 5: Create Magic Moments Surprise people Remember little details Be spontaneous CASE STUDY: Beatrice Tollman, Founder and President of Red Carnation Hotels EXPERT VIEW: Shaun Smith, Founder of Smith & Co, Author of Bold Create Magic Moments Summary Checklist: 10 Big Things CHAPTER 6: Really Listen Get to know the whole person Show that you have heard them Take action on what people say CASE STUDY: Allan Leighton, Ex-CEO of Asda, and Chairman of Royal Mail EXPERT VIEW: Wayne Clarke, Founding Partner at The Global Growth Institute The billion-dollar quality conversation Really Listen Summary Checklist: 10 Big Things CHAPTER 7: Be Sociable Have fun Don't dodge non-work stuff Get back to the floor CASE STUDY: Carole Woodhead, CEO of Hermes Parcelnet EXPERT VIEW: Sue Stoneman, CEO of NKD Learning Be sociable Summary Checklist: 10 Big Things CHAPTER 8: Paint Pictures Turn your word vision into a picture Draw what you mean Use memorable images CASE STUDY: Martin Cooper, Finance Director at BAE Systems EXPERT VIEW: Darren Briggs, MD of Flametree Communication Paint Pictures Summary Checklist: 10 Big Things CHAPTER 9: Making it Stick Exercise: where to focus your energy Additional personal notes/actions Author's scores as of October 2015 Not all at once In summary: paradoxes and truisms And finally, good luck References and sources of Inspiration Corporate Logo About the Author
INTRODUCTION Who will benefit from reading this book? How is this book different from others? LOVING LEADERSHIP: Introducing the 8 powerful techniques Exercise: Where are you now? CHAPTER 1: Give Trust Share private Information Be Human Take risks on others CASE STUDY: Anna Blackburn, CEO of Beaverbrooks EXPERT VIEW: Neville Pritchard, CEO of HR in Flow Ltd Give Trust Summary Checklist: 10 Big Things CHAPTER 2: Care For Others Treat people like family Worry for their wellbeing Show them they are valued CASE STUDY: John Diamond, Director at JT Group and Technology Entrepreneur EXPERT VIEW: Alexsis Wintour, Director and Founder of Marbral Advisory Services Care for Others Summary Checklist: 10 Big Things CHAPTER 3: Be Vulnerable Admit when you are wrong Be honest when you don't know Don't take yourself too seriously CASE STUDY: Lynne Weedall, Group HR Director at Dixons Carphone EXPERT VIEW: Dale Ibbotson MBE, Chairman of 3D Group Be Vulnerable Summary Checklist: 10 Big Things CHAPTER 4: Shine a Light Give public recognition Be a talent spotter Let others lead CASE STUDY: David C. Novak, Executive Chairman and Ex-CEO of Yum! EXPERT VIEW: Graeme Codrington, CEO of TomorrowTodayGlobal Shine a Light Summary Checklist: 10 Big Things CHAPTER 5: Create Magic Moments Surprise people Remember little details Be spontaneous CASE STUDY: Beatrice Tollman, Founder and President of Red Carnation Hotels EXPERT VIEW: Shaun Smith, Founder of Smith & Co, Author of Bold Create Magic Moments Summary Checklist: 10 Big Things CHAPTER 6: Really Listen Get to know the whole person Show that you have heard them Take action on what people say CASE STUDY: Allan Leighton, Ex-CEO of Asda, and Chairman of Royal Mail EXPERT VIEW: Wayne Clarke, Founding Partner at The Global Growth Institute The billion-dollar quality conversation Really Listen Summary Checklist: 10 Big Things CHAPTER 7: Be Sociable Have fun Don't dodge non-work stuff Get back to the floor CASE STUDY: Carole Woodhead, CEO of Hermes Parcelnet EXPERT VIEW: Sue Stoneman, CEO of NKD Learning Be sociable Summary Checklist: 10 Big Things CHAPTER 8: Paint Pictures Turn your word vision into a picture Draw what you mean Use memorable images CASE STUDY: Martin Cooper, Finance Director at BAE Systems EXPERT VIEW: Darren Briggs, MD of Flametree Communication Paint Pictures Summary Checklist: 10 Big Things CHAPTER 9: Making it Stick Exercise: where to focus your energy Additional personal notes/actions Author's scores as of October 2015 Not all at once In summary: paradoxes and truisms And finally, good luck References and sources of Inspiration Corporate Logo About the Author
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