Philip Smith is Associate Professor in the Department of Sociology, and Deputy Director of the Yale Center for Cultural Sociology at Yale University, Connecticut.
Inhaltsangabe
1. Redirecting incivility research 2. The fundamentals of the incivil encounter 3. Everyday incivility and the everyday round 4. Emotions and sequences 5. Gender, age and class: divergent experiences? 6. After the event: coping, avoiding and changing 7. General attitudes towards the stranger: exploring fear and trust 8. How to confront incivility 9. Twenty questions and answers.
1. Redirecting incivility research 2. The fundamentals of the incivil encounter 3. Everyday incivility and the everyday round 4. Emotions and sequences 5. Gender, age and class: divergent experiences? 6. After the event: coping, avoiding and changing 7. General attitudes towards the stranger: exploring fear and trust 8. How to confront incivility 9. Twenty questions and answers.
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