Lora Arduser, Douglas Brown, Taylor Centers

The Waiter & Waitress and Waitstaff Training Handbook (eBook, ePUB)

A Complete Guide to the Proper Steps in Service for Food & Beverage Employees Revised 2nd Edition

• Format: ePub

Produktbeschreibung

Packed with new information, the revised edition of this best selling manual was designed for use by all food service serving staff members. The guide covers all aspect of customer service for the positions of host, waiter or waitress, head waiter, captain, and bus person. Step-by-step instructions cover hosting, seating guests, taking/filling orders, loading/unloading trays, table side service, setting an elegant table, folding napkins, promoting specials, upselling, handling problems, difficult customers, tips and taxes, and handling the check and money.

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Produktdetails

• Verlag: Atlantic Publishing Group
• Seitenzahl: 282
• Erscheinungstermin: 25. Mai 2017
• Englisch
• ISBN-13: 9781620230725
• Artikelnr.: 47412508

Autorenporträt

Atlantic Publishing is a small, independent publishing company based in Ocala, Florida. Founded over twenty years ago in the company president's garage, Atlantic Publishing has grown to become a renowned resource for non-fiction books. Today, over 450 titles are in print covering subjects such as small business, healthy living, management, finance, careers, and real estate. Atlantic Publishing prides itself on producing award winning, high-quality manuals that give readers up-to-date, pertinent information, real-world examples, and case studies with expert advice. Every book has resources, contact information, and web sites of the products or companies discussed