Hanh Thi Nguyen, Taiane Malabarba

Developing Interactional Competence at the Workplace

Learning English as a Foreign Language on the Shop Floor

• Gebundenes Buch

Produktbeschreibung

What is it about social interaction at the workplace that spurs interactional competence development? This book explores the answers to this question by analyzing the development of interactional competence by two Vietnamese hotel staff members, one novice and one experienced, as they interact with international guests in English in Vietnam.

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Produktdetails

• Verlag: Taylor & Francis Ltd (Sales)
• Seitenzahl: 294
• Erscheinungstermin: 6. September 2024
• Englisch
• Abmessung: 229mm x 152mm x 19mm
• Gewicht: 585g
• ISBN-13: 9780367646769
• ISBN-10: 0367646765
• Artikelnr.: 70290817

Autorenporträt

Hanh thi Nguyen is Professor of Applied Linguistics in the Department of English and Applied Linguistics at Hawaii Pacific University, USA. Taiane Malabarba is a postdoc researcher and lecturer in Second Language Acquisition and Social Interaction in the Department of English and American Studies at the University of Potsdam, Germany.

Inhaltsangabe

Chapter 1: Interactional Competence and Its Development
Chapter 2: The Hotel Guest-Escorting Walk as A Speech-Exchange System
Chapter 3: Evolving From Interactional Troubles
Chapter 4: Harvesting Interactional Materials from Co-Participants' Turns
Chapter 5: Contingently Assembling Resources Afforded by Interactional
Infrastructure
Chapter 6: Optimizing Interactional Practices Through Recurrent
Participation
Chapter 7: Discussion