Terry McNulty, Ewan Ferlie

Reeingineering Health Care

The Complexities of Organizational Transformation

• Gebundenes Buch

Produktbeschreibung

The outcomes of the change programme add to our more general organizational knowledge about: the impact of corporate change programmes, particularly in professionalized and public sector settings; impediments and enablers of lateral organizing structures and processes; and contradictions within the New Public Management between functional and process principles for organizing.

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Through the use of a real case study within a major NHS hospital, this book attempts to address the idea of Process Transformation in the field of health care. The authors explore three interlined themes: the models and nature or organizational change; the implementation of Business Process Reengineering or BPR and the management of contemporary public sector organizations. Process Transformation: A Case of Reengineering in Health Care, reveals the major challenges of reorganization and provides knowledge and feedback on the impact of corporate change, impediments and enablers of lateral organizing structures and contradictions between functional and process principles for organizing.

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Produktdetails

• Verlag: Oxford University Press, USA
• Seitenzahl: 402
• Erscheinungstermin: 23. Mai 2002
• Englisch
• Abmessung: 232mm x 176mm x 28mm
• Gewicht: 712g
• ISBN-13: 9780199240845
• ISBN-10: 0199240841
• Artikelnr.: 21355275

Autorenporträt

Terry McNulty is Senior Lecturer in Organization Behaviour at Leeds University Business School. Previously he was a senior research fellow at Warwick Business School. He has also worked in the National Health Service and for the Institute of Health Services Management. His teaching and research cover processes of organizing and change in public and private sector organizations. His research has been published in leading practitioner and scholarly journals including Organisation Studies, European Journal of Work and Organisational Psychology, Journal of Management Studies, Human Relations, and Corporate Governance. Ewan Ferlie is Director of Research and Professor of Public Services Management at Imperial College Management School where he has been since 1997. Prior to this he held research posts at the Personal Social Services Research Unit, University of Kent at Canterbury, and was Deputy Director of the Centre for Corporate Strategy and Change at Warwick Business School. He has also been a Non Executive Member on Warwickshire Health Authority (1993-6).

Inhaltsangabe

* 1.: Introduction and Key Themes
* 2.: Understanding Business Process Reengineering as Planned
Organizational Transformation
* 3.: Process Redesign and Changing Contexts of Health Care
* 4.: Organizational Process Research: Research Style and Methods
* 5.: Reengineering as Strategic Choice and Change
* 6.: Patient Process Reengineering: Six Case Studies
* 7.: Reengineering Organizational Form and Process: The Old Shapes the
New
* 8.: Limits to Organizational Transformation: Explaining Local
Variation within a Change Programme
* 9.: Dynamics of Programmed Transformation and Reproduction
* 10.: Process-Based Organizations in the UK Public Services? Prospects
for the Future