Today¿EUR¿s virtual teams often work in such a way as much by choice as by geographic necessity. To get the best out of them, business leaders must understand how team relationships, such as trust, cross divisional projects and offshore team participation are all positively motivated by a solid quality assurance program. Offering real world solutions
Today¿EUR¿s virtual teams often work in such a way as much by choice as by geographic necessity. To get the best out of them, business leaders must understand how team relationships, such as trust, cross divisional projects and offshore team participation are all positively motivated by a solid quality assurance program. Offering real world solutions
Dr Wise, PMP, ASQ-CQM, is a Quality Director with 20+ years¿EUR¿ experience in problem solving and process improvement in industry, including Nuclear Power, Finance, and Communications. A professor with Villanova University, DeSales University, and University of Phoenix, Dr Wise teaches supplier and software quality, business research, and organizational and project management.
Inhaltsangabe
Contents: Foreword Preface Part I Understanding and Building Trust: Understanding trust Why talk about trust? Building personality based trust Building cognitive based trust Building institutional based trust. Part II Virtual Team Working: What are the elements of virtuality? Am I virtual? How different roles are affected by virtuality Understanding quality assurance: the basic mechanics to support information discovery. Part III Quality Assurance, Trust and the Virtual Team: Organizational strategies that influence the success of virtual team management Bibliography Index.
Contents: Foreword Preface Part I Understanding and Building Trust: Understanding trust Why talk about trust? Building personality based trust Building cognitive based trust Building institutional based trust. Part II Virtual Team Working: What are the elements of virtuality? Am I virtual? How different roles are affected by virtuality Understanding quality assurance: the basic mechanics to support information discovery. Part III Quality Assurance, Trust and the Virtual Team: Organizational strategies that influence the success of virtual team management Bibliography Index.
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