Tito Conti

Building Total Quality

A guide for management

• Gebundenes Buch

Produktbeschreibung

Building Total Quality is an essential reference to all those involved in the construction of a total quality organisation

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Produktdetails

• Verlag: Springer / Springer Netherlands
• Artikelnr. des Verlages: 978-0-412-49780-3
• 1993.
• Seitenzahl: 320
• Erscheinungstermin: 31. August 1993
• Englisch
• Abmessung: 241mm x 160mm x 22mm
• Gewicht: 626g
• ISBN-13: 9780412497803
• ISBN-10: 0412497808
• Artikelnr.: 21963516

Inhaltsangabe

1 Quality today.- 2 The total quality model.- 3 The model at work: improvement planning.- 4 Improvement implementation and process management.- 5 Learning to cope with change and continuous improvement: the education process.- 6 The economics of quality.- 7 Assessing company quality: self-assessment, certification and quality awards.- References.

Rezensionen

It offers ideas for quality improvement that no management can afford to neglect if it is serious about success. - Quality World; ... a useful contribution to the further development of quality as a business performance improvement process. - Planning Production and Control; I recommend this book for series reading by curious people trying to build and maintain TQM within their company - Manufacturing Engineer