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Winning ideas and strategies from the most successful retailers in the world
New ed.
19. Januar 2017
PEV
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How to design, measure and improve customer experience in your business
19. September 2016
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Discover the Secrets of Effective Conversation
10. August 2016
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A Code of Conduct for Professional Programmers
13. Mai 2011
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Gebundenes Buch
4th rev. ed.
9. März 2011
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Pearson New International Edition
3rd rev. ed.
12. August 2013
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