Joseph Matthews

Adding Value to Libraries, Archives, and Museums

Harnessing the Force That Drives Your Organization's Future

• Broschiertes Buch

Produktbeschreibung

This book explains the concept of adding value and shows staff at libraries and other organizations why they need to take steps now to ensure they are adding new value to their communities-whether it be a local town or neighborhood, a faculty and student body, or a school. Value is at the core of every organization's purpose. Without value, organizations die. Libraries-as well as museums, archives, and galleries-have traditionally added value to their communities through their collections and services, but yesterday's collections and services are no longer enough. In order to remain sustainable, today's libraries, archives, museums, and galleries must explore new ways to add value that resonate in the lives of their customers. This unique book explains how addressing the "5 C's" of adding value-content, context, connection, collaboration, and community-enables organizations to find new ways to invigorate their services, better serve their communities, and thrive today and tomorrow. It addresses adding value in the context of other key topics, such as crowdsourcing, embedded librarianship, makerspaces, self publishing, and repurposing spaces. Filled with charts, tables, screenshots, and other visual representation, this is a useful and provocative guide that anyone interested in vesting in the successful future of libraries, archives, and museums needs to read.

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Produktdetails

• Verlag: Libraries Unlimited
• Seitenzahl: 312
• Erscheinungstermin: 31. März 2016
• Englisch
• Abmessung: 280mm x 216mm x 17mm
• Gewicht: 789g
• ISBN-13: 9781440842887
• ISBN-10: 1440842884
• Artikelnr.: 43104098

Autorenporträt

Joseph R. Matthews

Inhaltsangabe

Acknowledgments Introduction 1 Adding Value Logic Model Business Model
Value Proposition Intangible Value Summary Checklist for Adding Value Notes
2 How Libraries Have Traditionally Added Value Taylor's Value-Added Model
Variations on the Taylor Model Other Models Ways Libraries Add Value-The
Customer's Perspective Designing Services around Outcomes Surplus Value
Summary Notes 3 The Times Are Rapidly Changin' Trends Impacting Society
What Are the Implications for Libraries? Summary Notes 4 Ways to Add Even
More Value Libraries Are Obsolete Key Questions Strategic Planning
Strategic Triangle Blue Ocean Methods to Add Even More Value Summary Notes
5 Content Digitization Frameworks User-Contributed Content Information
Portals Self-Publishing Library-Provided Social Content Summary Checklist
for Adding Value to Content Notes 6 Context Methods to Provide Context
Visualization Tools Displaying Content Physical Context Summary Checklist
for Adding Value Using Context Notes 7 Connection The Embedded Librarian
Innovation Engaging in Conversations Getting in the Flow Customer Service
Repurposing Space Makerspace Community Publishing Portals Supporting
Economic Development Catalyst for Civic Engagement Summary Checklist for
Adding Value Using Connections Notes 8 Collaboration The OED Crowdsourcing
Types of Crowdsourcing Reasons for Collaboration Types of Collaboration
Successful Collaboration Why Engage Our Communities? Summary Checklist for
Adding Value Using Collaboration Notes 9 Collaboration in Libraries,
Museums, and Archives The New York Public Library The National Library of
Australia The National Library of the Netherlands The Library of Congress
The National Library of Finland The British Library The National Library of
Wales Rijks Museum in Amsterdam The University of Iowa Libraries The
University of Oklahoma The University of Oxford University College London
The U.S. National Archives Other Projects Tips for Crowdsourcing Summary
Notes 10 Community The Concept of Platform Library as Platform The Physical
Library Platform Value Creation Summary Checklist for Adding Value Using
Community Notes 11 Stepping Up-To Lead Respond to Customer Needs Rethink
Funding Perspective Culture Continuous Innovation Shape a Digital Identity
Reconsider Your Metrics Summary Checklist for Adding Value Notes 12 Adding
Personal Value Listen, Observe, Read Link and Connect Focus on What Matters
Contribute Your Thinking Slow Down Have Fun A Business Model For You!
Summary Checklist for Adding Value Notes Appendix: Business Model Workbook
Recommended Readings Author Index Subject Index