Campus Service Workers Supporting First-Generation Students
Informal Mentorship and Culturally Relevant Support as Key to Student Retention and Success
Herausgeber: Guzmán, Georgina; Youngblood, Stephanie Santos; Miles, La'Tonya Rease
Campus Service Workers Supporting First-Generation Students
Informal Mentorship and Culturally Relevant Support as Key to Student Retention and Success
Herausgeber: Guzmán, Georgina; Youngblood, Stephanie Santos; Miles, La'Tonya Rease
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This unique collection of testimonials, critical essays, and first-hand accounts demonstrates the significant contribution of campus service workers in supporting the retention and success of first-generation college students.
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This unique collection of testimonials, critical essays, and first-hand accounts demonstrates the significant contribution of campus service workers in supporting the retention and success of first-generation college students.
Produktdetails
- Produktdetails
- Verlag: Routledge
- Seitenzahl: 242
- Erscheinungstermin: 30. November 2021
- Englisch
- Abmessung: 229mm x 152mm x 16mm
- Gewicht: 526g
- ISBN-13: 9781032050850
- ISBN-10: 1032050853
- Artikelnr.: 62634534
- Verlag: Routledge
- Seitenzahl: 242
- Erscheinungstermin: 30. November 2021
- Englisch
- Abmessung: 229mm x 152mm x 16mm
- Gewicht: 526g
- ISBN-13: 9781032050850
- ISBN-10: 1032050853
- Artikelnr.: 62634534
Georgina Guzmán is Associate Professor of English at California State University Channel Islands, USA. La'Tonya Rease Miles is Dean of Student Affairs at Menlo College, USA. Stephanie Santos Youngblood is an Ed.D. student at Arizona State University.
Part 1: Paradigm Shifts: Critically Reframing Campus Service Workers' Roles
in Student Success
1. Seeing Ourselves on Campus in (Un)Likely Places: Campus Service
Workers' Ethos of Care and Horizontal Mentorship of First-Generation
Students, Andrea N. Hunt and Alyson Bergner
2. Custodians of Student Success: Campus Citizenship in the Borderlands,
T. Mark Montoya
3. We Do Way More Than Just Clean Up Puke...We Connect with Students:
Custodial Staff as Informal Mentors at a Large, Public University,
Yolanda M. Wiggins
4. To Boldly Go Where No One Has Gone Before: What Captain Picard and
His Mentor, Boothby, Can Teach Us About the Future of Student
Support, La'Tonya Rease Miles
Part 2: Testimonials and Counternarratives: The Roles of Campus
Service Workers in Supporting Student Success
A. Validating Identities
5. "Heyyy, sis!": Black Women Breaking Barriers Together at a P.W.I.,
Jada DaMae Anderson
6. "Call Me Young Chan": How a Campus Housekeeper Taught Me to Be Korean
Again, Young Chan Lim
7. Siempre la Hija de una Campesina: My Journey from the Central Valley
to Los Angeles, and Back, Susy N. Puente
8. From Nobody to Somebody: Finding a Friend and Mentor in a Campus
Worker as an International Student, Yuhang (Doris) Cai
B. Forming Cultural Counterspaces
9. Latinas in the Chemistry Building: Making and Reclaiming Space, Isis
Frausto-Vicencio
10. Social and Cultural Exchange as Means of Counterhegemonic Education:
How A Campus Groundskeeper Helped Me Discover My Agency and Sense of
Belonging as a First-Generation, Nontraditional, Reverse-Transfer
Latina Student, Saraí V. Kashani
11. Dropping Anchor in Unfamiliar Spaces: Reflections of a
First-Generation Black Woman's Search for Community at a
Predominantly White University, Penny S. Seals
C. Mentorship, Belonging, and Community Empowerment
12. Community Educator, Institutional Ally, Custodian: Lessons from Señor
Mauricio's Pedagogy of Care in UCLA's Academic Advancement Program,
Ifeoma A. Amah and Cindy Raquel Escobedo
13. ¡Aquí, Allá, El Pueblo Vencerá!: Examining a Campus Service Worker's
Role as Activist, Mentor, and Inspiration, Martha N. Xuncax
14. Primera Generación, Pero No La Última: Finding a Support Network as a
Student Worker in the Campus Dining Halls, Nancy Valencia with Tara
Prescott-Johnson
15. Two Chicken Wings, an Apple, and a Bag of Chips: The Impact of Food
Service Workers on the Retention of a First-Generation, Single
Mother, Kimberly Walker
D. Supporting Post-Completion Success
16. From First-Year Student to Professor: Growing a Social Consciousness
and Learning Life-Long Values From Campus Residence Hall Workers,
Georgina Guzmán
17. Confessions of a First-Gen Professional: How I Learned to Survive the
Professional World in the Break Rooms, Loading Docks, and Supply
Rooms of UCLA, Stephanie Santos Youngblood
18. Becoming a First-Gen Lawyer: How Service Workers Shaped the Advocate
I Am Today, Daysi N. Alonzo
19. Becoming Middle-Class Faculty With Working-Class Sensibilities,
Jennie Luna
20. La Fille de Léonard: What Québécois Cultural Sovereignty Taught Me
About Working with Historically Marginalized Students, Nancy-Jean
Pément
Part 3: Call to Action/Praxis: Successful Projects and Justice for
Campus Service Workers
21. Building Horizontal Relationships Through Spanish Community-Engaged
Learning: Voices of First-Generation Latinx Students, Carla Suhr
22. Beyond the Bottom Line: Layoffs Leading to a Reflection on
Transformational Resistance, Lindsay Romasanta and Belinda Zamacona
23. During a Pandemic, Who Protects the Protectors? LaShyra Nolen
in Student Success
1. Seeing Ourselves on Campus in (Un)Likely Places: Campus Service
Workers' Ethos of Care and Horizontal Mentorship of First-Generation
Students, Andrea N. Hunt and Alyson Bergner
2. Custodians of Student Success: Campus Citizenship in the Borderlands,
T. Mark Montoya
3. We Do Way More Than Just Clean Up Puke...We Connect with Students:
Custodial Staff as Informal Mentors at a Large, Public University,
Yolanda M. Wiggins
4. To Boldly Go Where No One Has Gone Before: What Captain Picard and
His Mentor, Boothby, Can Teach Us About the Future of Student
Support, La'Tonya Rease Miles
Part 2: Testimonials and Counternarratives: The Roles of Campus
Service Workers in Supporting Student Success
A. Validating Identities
5. "Heyyy, sis!": Black Women Breaking Barriers Together at a P.W.I.,
Jada DaMae Anderson
6. "Call Me Young Chan": How a Campus Housekeeper Taught Me to Be Korean
Again, Young Chan Lim
7. Siempre la Hija de una Campesina: My Journey from the Central Valley
to Los Angeles, and Back, Susy N. Puente
8. From Nobody to Somebody: Finding a Friend and Mentor in a Campus
Worker as an International Student, Yuhang (Doris) Cai
B. Forming Cultural Counterspaces
9. Latinas in the Chemistry Building: Making and Reclaiming Space, Isis
Frausto-Vicencio
10. Social and Cultural Exchange as Means of Counterhegemonic Education:
How A Campus Groundskeeper Helped Me Discover My Agency and Sense of
Belonging as a First-Generation, Nontraditional, Reverse-Transfer
Latina Student, Saraí V. Kashani
11. Dropping Anchor in Unfamiliar Spaces: Reflections of a
First-Generation Black Woman's Search for Community at a
Predominantly White University, Penny S. Seals
C. Mentorship, Belonging, and Community Empowerment
12. Community Educator, Institutional Ally, Custodian: Lessons from Señor
Mauricio's Pedagogy of Care in UCLA's Academic Advancement Program,
Ifeoma A. Amah and Cindy Raquel Escobedo
13. ¡Aquí, Allá, El Pueblo Vencerá!: Examining a Campus Service Worker's
Role as Activist, Mentor, and Inspiration, Martha N. Xuncax
14. Primera Generación, Pero No La Última: Finding a Support Network as a
Student Worker in the Campus Dining Halls, Nancy Valencia with Tara
Prescott-Johnson
15. Two Chicken Wings, an Apple, and a Bag of Chips: The Impact of Food
Service Workers on the Retention of a First-Generation, Single
Mother, Kimberly Walker
D. Supporting Post-Completion Success
16. From First-Year Student to Professor: Growing a Social Consciousness
and Learning Life-Long Values From Campus Residence Hall Workers,
Georgina Guzmán
17. Confessions of a First-Gen Professional: How I Learned to Survive the
Professional World in the Break Rooms, Loading Docks, and Supply
Rooms of UCLA, Stephanie Santos Youngblood
18. Becoming a First-Gen Lawyer: How Service Workers Shaped the Advocate
I Am Today, Daysi N. Alonzo
19. Becoming Middle-Class Faculty With Working-Class Sensibilities,
Jennie Luna
20. La Fille de Léonard: What Québécois Cultural Sovereignty Taught Me
About Working with Historically Marginalized Students, Nancy-Jean
Pément
Part 3: Call to Action/Praxis: Successful Projects and Justice for
Campus Service Workers
21. Building Horizontal Relationships Through Spanish Community-Engaged
Learning: Voices of First-Generation Latinx Students, Carla Suhr
22. Beyond the Bottom Line: Layoffs Leading to a Reflection on
Transformational Resistance, Lindsay Romasanta and Belinda Zamacona
23. During a Pandemic, Who Protects the Protectors? LaShyra Nolen
Part 1: Paradigm Shifts: Critically Reframing Campus Service Workers' Roles
in Student Success
1. Seeing Ourselves on Campus in (Un)Likely Places: Campus Service
Workers' Ethos of Care and Horizontal Mentorship of First-Generation
Students, Andrea N. Hunt and Alyson Bergner
2. Custodians of Student Success: Campus Citizenship in the Borderlands,
T. Mark Montoya
3. We Do Way More Than Just Clean Up Puke...We Connect with Students:
Custodial Staff as Informal Mentors at a Large, Public University,
Yolanda M. Wiggins
4. To Boldly Go Where No One Has Gone Before: What Captain Picard and
His Mentor, Boothby, Can Teach Us About the Future of Student
Support, La'Tonya Rease Miles
Part 2: Testimonials and Counternarratives: The Roles of Campus
Service Workers in Supporting Student Success
A. Validating Identities
5. "Heyyy, sis!": Black Women Breaking Barriers Together at a P.W.I.,
Jada DaMae Anderson
6. "Call Me Young Chan": How a Campus Housekeeper Taught Me to Be Korean
Again, Young Chan Lim
7. Siempre la Hija de una Campesina: My Journey from the Central Valley
to Los Angeles, and Back, Susy N. Puente
8. From Nobody to Somebody: Finding a Friend and Mentor in a Campus
Worker as an International Student, Yuhang (Doris) Cai
B. Forming Cultural Counterspaces
9. Latinas in the Chemistry Building: Making and Reclaiming Space, Isis
Frausto-Vicencio
10. Social and Cultural Exchange as Means of Counterhegemonic Education:
How A Campus Groundskeeper Helped Me Discover My Agency and Sense of
Belonging as a First-Generation, Nontraditional, Reverse-Transfer
Latina Student, Saraí V. Kashani
11. Dropping Anchor in Unfamiliar Spaces: Reflections of a
First-Generation Black Woman's Search for Community at a
Predominantly White University, Penny S. Seals
C. Mentorship, Belonging, and Community Empowerment
12. Community Educator, Institutional Ally, Custodian: Lessons from Señor
Mauricio's Pedagogy of Care in UCLA's Academic Advancement Program,
Ifeoma A. Amah and Cindy Raquel Escobedo
13. ¡Aquí, Allá, El Pueblo Vencerá!: Examining a Campus Service Worker's
Role as Activist, Mentor, and Inspiration, Martha N. Xuncax
14. Primera Generación, Pero No La Última: Finding a Support Network as a
Student Worker in the Campus Dining Halls, Nancy Valencia with Tara
Prescott-Johnson
15. Two Chicken Wings, an Apple, and a Bag of Chips: The Impact of Food
Service Workers on the Retention of a First-Generation, Single
Mother, Kimberly Walker
D. Supporting Post-Completion Success
16. From First-Year Student to Professor: Growing a Social Consciousness
and Learning Life-Long Values From Campus Residence Hall Workers,
Georgina Guzmán
17. Confessions of a First-Gen Professional: How I Learned to Survive the
Professional World in the Break Rooms, Loading Docks, and Supply
Rooms of UCLA, Stephanie Santos Youngblood
18. Becoming a First-Gen Lawyer: How Service Workers Shaped the Advocate
I Am Today, Daysi N. Alonzo
19. Becoming Middle-Class Faculty With Working-Class Sensibilities,
Jennie Luna
20. La Fille de Léonard: What Québécois Cultural Sovereignty Taught Me
About Working with Historically Marginalized Students, Nancy-Jean
Pément
Part 3: Call to Action/Praxis: Successful Projects and Justice for
Campus Service Workers
21. Building Horizontal Relationships Through Spanish Community-Engaged
Learning: Voices of First-Generation Latinx Students, Carla Suhr
22. Beyond the Bottom Line: Layoffs Leading to a Reflection on
Transformational Resistance, Lindsay Romasanta and Belinda Zamacona
23. During a Pandemic, Who Protects the Protectors? LaShyra Nolen
in Student Success
1. Seeing Ourselves on Campus in (Un)Likely Places: Campus Service
Workers' Ethos of Care and Horizontal Mentorship of First-Generation
Students, Andrea N. Hunt and Alyson Bergner
2. Custodians of Student Success: Campus Citizenship in the Borderlands,
T. Mark Montoya
3. We Do Way More Than Just Clean Up Puke...We Connect with Students:
Custodial Staff as Informal Mentors at a Large, Public University,
Yolanda M. Wiggins
4. To Boldly Go Where No One Has Gone Before: What Captain Picard and
His Mentor, Boothby, Can Teach Us About the Future of Student
Support, La'Tonya Rease Miles
Part 2: Testimonials and Counternarratives: The Roles of Campus
Service Workers in Supporting Student Success
A. Validating Identities
5. "Heyyy, sis!": Black Women Breaking Barriers Together at a P.W.I.,
Jada DaMae Anderson
6. "Call Me Young Chan": How a Campus Housekeeper Taught Me to Be Korean
Again, Young Chan Lim
7. Siempre la Hija de una Campesina: My Journey from the Central Valley
to Los Angeles, and Back, Susy N. Puente
8. From Nobody to Somebody: Finding a Friend and Mentor in a Campus
Worker as an International Student, Yuhang (Doris) Cai
B. Forming Cultural Counterspaces
9. Latinas in the Chemistry Building: Making and Reclaiming Space, Isis
Frausto-Vicencio
10. Social and Cultural Exchange as Means of Counterhegemonic Education:
How A Campus Groundskeeper Helped Me Discover My Agency and Sense of
Belonging as a First-Generation, Nontraditional, Reverse-Transfer
Latina Student, Saraí V. Kashani
11. Dropping Anchor in Unfamiliar Spaces: Reflections of a
First-Generation Black Woman's Search for Community at a
Predominantly White University, Penny S. Seals
C. Mentorship, Belonging, and Community Empowerment
12. Community Educator, Institutional Ally, Custodian: Lessons from Señor
Mauricio's Pedagogy of Care in UCLA's Academic Advancement Program,
Ifeoma A. Amah and Cindy Raquel Escobedo
13. ¡Aquí, Allá, El Pueblo Vencerá!: Examining a Campus Service Worker's
Role as Activist, Mentor, and Inspiration, Martha N. Xuncax
14. Primera Generación, Pero No La Última: Finding a Support Network as a
Student Worker in the Campus Dining Halls, Nancy Valencia with Tara
Prescott-Johnson
15. Two Chicken Wings, an Apple, and a Bag of Chips: The Impact of Food
Service Workers on the Retention of a First-Generation, Single
Mother, Kimberly Walker
D. Supporting Post-Completion Success
16. From First-Year Student to Professor: Growing a Social Consciousness
and Learning Life-Long Values From Campus Residence Hall Workers,
Georgina Guzmán
17. Confessions of a First-Gen Professional: How I Learned to Survive the
Professional World in the Break Rooms, Loading Docks, and Supply
Rooms of UCLA, Stephanie Santos Youngblood
18. Becoming a First-Gen Lawyer: How Service Workers Shaped the Advocate
I Am Today, Daysi N. Alonzo
19. Becoming Middle-Class Faculty With Working-Class Sensibilities,
Jennie Luna
20. La Fille de Léonard: What Québécois Cultural Sovereignty Taught Me
About Working with Historically Marginalized Students, Nancy-Jean
Pément
Part 3: Call to Action/Praxis: Successful Projects and Justice for
Campus Service Workers
21. Building Horizontal Relationships Through Spanish Community-Engaged
Learning: Voices of First-Generation Latinx Students, Carla Suhr
22. Beyond the Bottom Line: Layoffs Leading to a Reflection on
Transformational Resistance, Lindsay Romasanta and Belinda Zamacona
23. During a Pandemic, Who Protects the Protectors? LaShyra Nolen