Handbook of Metrics for Research in Operations Management - Roth, Aleda V.; Schroeder, Roger G.; Huang, Xiaowen
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The Handbook of Metrics for Research in Operations Management is a compilation of multi-item scales and objective items that can be used to construct surveys and questionnaires in Operations Management. Such surveys can be sent to manufacturing or service managers to collect empirical data on their operations for research purposes. The metrics can be used to measure constructs such as Total Quality Management, Just-In-Time manufacturing, Operations Strategy, Technology Management, Supply Chain Management, performance of operations and related concepts. Key FeaturesEmploys a systematic summary…mehr

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Produktbeschreibung
The Handbook of Metrics for Research in Operations Management is a compilation of multi-item scales and objective items that can be used to construct surveys and questionnaires in Operations Management. Such surveys can be sent to manufacturing or service managers to collect empirical data on their operations for research purposes. The metrics can be used to measure constructs such as Total Quality Management, Just-In-Time manufacturing, Operations Strategy, Technology Management, Supply Chain Management, performance of operations and related concepts. Key FeaturesEmploys a systematic summary of 1803 multi-item, measurement scales, and objective metrics: Derived from 230 published articles, comprehensive summaries for each scale are available in one source. Cross-classifies measurement scales in two ways: Each scale is classified by categories that are based on OM research topics accepted by major OM journals and by first author names. Provides a discussion of objective measures used in OM research: Illustrative items and examples from 5 questionnaires are given. Increases the efficiency and potential rigor of the researcher's efforts: Discussion and selected bibliography on key issues for careful construction of new items encourage further development and refinement of psychometrically sound OM metrics. Intended Audience This Handbook is an essential, time-saving resource for virtually all operations, supply chain, and technology scholars and practitioners interested in empirical research. A vital addition to all academic libraries, it is intended to serve as a basic reference and guide for construction of surveys and other structured data collection on OM topics. Periodic updates and further compilations from other journals are available at http://webpages.csom.umn.edu/oms/schroeder/scalebook/index.html. Meet author Aleda Roth! http://business.clemson.edu/Managemt/faculty/l3_fac_AledaRoth.html Meet author Roger Schroeder!http://www.csom.umn.edu/Page2075.aspxtype=faculty&eid=21047741
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Autorenporträt
Aleda V. Roth is the Burlington Industries Distinguished Professor of Supply Chain Management at Clemson University. She is an internationally recognized empirical scholar in service and manufacturing operations strategy. Her research is motivated by theoretical and practical explanations of how firms can best deploy their global supply chains, operations, and technology strategies for competitive advantage. Dr. Roth has more than 150 publications to her credit; and her work has been distinguished by 43 research awards and 27 grants. She holds senior editorial positions for Management Science, Production and Operations Management (POM), Journal of Operations Management (JOM), Decision Sciences (DSJ), Journal of Supply Chain Management and others. She served as President of the Production and Operations Management Society (POMS); was named the 2006 OM Scholar at the Academy of Management; and is a Fellow of the Decision Sciences Institute, POMS, and UK Advanced Institute of Management Research (AIM). Dr. Roth is a member of the Conference Board's Performance Excellence Council has consulted with corporate staff at leading global companies. She worked in top management for a decade before earning her PhD in at Ohio State University, where she also received her BS. She received her MSPH in biostatistics from UNC-Chapel Hill.