Claudia Angelelli

Healthcare Interpreting Explained

• Broschiertes Buch

Produktbeschreibung

Healthcare Interpreting Explained is the first comprehensive user-friendly book on the practice of medical/healthcare interpreting. Written by a leading world authority and drawing on research carried out in Europe, the United States, Australia and Asia, this process-focussed text goes beyond terms and concepts to cover medical discourse, ethics and protocol, professionalization, cognitive factors, problem-solving strategies, assessment and more. Including summaries, tasks, further reading and a range of real-world examples, as well as audio files on the Translation Studies Portal, this is the essential text for all students and practicing interpreters in the areas of medical and healthcare interpreting.

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Produktdetails

• Translation Practices Explained
• Verlag: Routledge / Taylor & Francis
• Seitenzahl: 228
• Erscheinungstermin: 31. Mai 2019
• Englisch
• Abmessung: 234mm x 156mm x 12mm
• Gewicht: 394g
• ISBN-13: 9781138232952
• ISBN-10: 1138232955
• Artikelnr.: 56932935

Autorenporträt

Claudia V. Angelelli is Chair in Multilingualism and Communication at Heriot-Watt University (Edinburgh campus), UK, Emeritus Professor of Spanish Linguistics at San Diego State University, USA, and Visiting Professor at Beijing University of Foreign Studies, China. Her research lies at the intersection of sociolinguistics, applied linguistics and translation and interpreting studies. She is the sole author of Medical Interpreting and Cross-cultural Communication (2004) and Revisiting the Interpreter's Role (2004). She served as President and Vice President for the American Translation and Interpreting Studies Association and as Director for the American Translators Association. She was the World Project Leader for ISO 13611 Standards on Community Interpreting (PSI), approved as the first ISO Standard on community interpreting/PSI. She co-authored The California Standards for Healthcare Interpreters: Ethical Principles, Protocols, and Guidance on Roles and Intervention (2002). She has extensive experience as a freelancer and consultant in translation and community interpreting/PSI.

Inhaltsangabe

List of figures

Permissions

About this book

Using this book

Acknowledgments

CHAPTER 1 Introduction to the professional practice of healthcare interpreting



A. Introduction to healthcare interpreting



Healthcare interpreting and healthcare interpreters by any other name . . .



Other related terms



Educational opportunities and certification/accreditation



Education or training? Available options

Education available for interpreters



Education for healthcare interpreters

Education for court or community interpreters

Education for conference interpreters



Brief historical background of interpreter education

What is a professional healthcare interpreter?



Professional practice, profession and professionalism



B. Research, observe and reflect



Exercise 1: healthcare settings and languages

Exercise 2: the case of the Syrian refugees



C. Journal writing

D. Further tasks

References

Further readings



CHAPTER 2 Understanding the healthcare setting and its language provision policy



A. Introduction to healthcare organizations



Healthcare organizations: contexts and cultures

Stakeholders in healthcare organizations



Healthcare providers (HCPs)

Patients (and their family members/caregivers)

Administrative staff

Providers of language services

Healthcare interpreters

Ad hoc interpreters



Issues of language and access in healthcare organizations



Access to information

Language provision in healthcare organizations

Language provision and the law: healthcare interpreting,

patients' rights and health-related legislation



Australia

European Union (EU)

United States



B. Research, observe and reflect

C. Journal writing

D. Further tasks

References

Further readings/videos



CHAPTER 3 Understanding interpreter-mediated communication in healthcare



A. Interpreter-mediated communication



A more comprehensive approach to healthcare

interpreting

Analysis of the healthcare interaction

Analysis of the interpreted communicative event

Communication between providers and patients

Communicative goals and social factors

Communicative skills of participants

Impact of language barriers and cultural gaps

The medical interview



Interpreter-mediated communication for providers



and patients



Role of communication

Social factors, communication and relationships

Other factors influencing HCP/HI/patient relationship

Influence of culture on overall quality of healthcare

Impact of healthcare interpreting



B. Research, observe and reflect

C. Journal writing

D. Further tasks

References

Further readings and resources



CHAPTER 4 Understanding content and form in interpreter-mediated

medical communication



A. Meaning and understanding: do the same things mean the

same to all?



Message content and form



Message content

Message form



Content and form in mental health encounters



B. Research, observe and reflect



Exercise 1: openings and closings of interpreted

communicative events



Example 1: opening

Example 2: closing



Exercise 2: interpreter coordinating talk remotely



C. Journal writing

D. Further tasks



Exercise



Select appropriate care advice (CA)



Exercise: fact or myth? (eye contact, looking at floor)

Exercise: anticipating content and form in medical encounters

References

Further readings





CHAPTER 5 Skills and competencies - receptive skills

WITH CHRISTIAN DEGUELDRE



A. Competencies and skills



Definitions

Interpreting a patient-provider encounter



Communication between patients and providers: examples of contributions

Activity: skills associated with the stages of interpreting



Importance of communication



Receptive skills



Skills associated with linguistic competence



In-depth knowledge and understanding of languages

Ability to shift language registers and ways of

speaking



Skills associated with interpreting competence



Preparation - knowledge of subject area

Active listening



Selection of material for active listening

Activity: text selection

Suggestions for sources of materials and

recommendations for practice

Practice sheet on listening skills



Listening for style

Listening for language

Text/discourse analysis

Anticipation



Activity: smoking: an addiction

Activity: best exercise for morbidly obese people to

lose weight Ray, L. (2017) at www.livestrong.com/

article/274887-best-exercise-for-morbidly-obesepeople-

to-lose-weight/



B. Research, observe and reflect



Preparation - knowledge of subject area

Linguistic skills and register

Active listening



Activity 1: individual practice

Activity 2: pair practice

Activity 3

C. Journal writing

D. Further tasks



Other exercises associated with enhancing active listening

Additional activity on anticipation



References

Further readings and resources



Further suggestions

CHAPTER 6 Skills and competencies - productive skills

WITH CHRISTIAN DEGUELDRE



A. Productive skills



Skills associated with linguistic competence



Public speaking skills



Skills associated with interpreting competence



Paraphrasing for delivery



Definitions



Memory

Note-taking



General principles of note-taking



Self-monitoring/assessing

Sight translation/sight interpreting



How to sight translate/interpret a text?

Skills associated with cultural competence



Ability to navigate the cultural gap

Interpersonal skills



Skills associated with research competence

Skills associated with technical competence



B. Research, observe and reflect

C. Journal writing

D. Further tasks

References



Further readings



CHAPTER 7 Understanding the role of healthcare interpreters



A. Tracing different conceptualizations of role



A brief review of empirical studies on the role of healthcare interpreters

Views emerging from discussions in professional associations

Role explained by metaphors

Perceptions of healthcare interpreters' role



Interpreters as perceived by HO administrators or

managers

Healthcare interpreters' perceptions of their own role

Healthcare providers' perceptions of the role of healthcare

interpreters

Patient's/family members'/friends' perceptions on the role

of healthcare interpreters



The intricacies of role



B. Research, observe and reflect

C. Journal writing

D. Further tasks

References



Further readings



CHAPTER 8 Ethics in interpreter-mediated medical communication



A. Professional ethics surrounding healthcare interpreting



Ethics of physicians

Ethics of nurses

Ethics of healthcare administrators and managers

Ethics of interpreters

Examples of intersecting ethics

Ethical dilemmas faced by interpreters and decision-making

processes



B. Research, observe and reflect

C. Journal writing

D. Further tasks



Professional groups coming together in an interpreted

communicative event: different or similar professional

ethics?



References



Further readings and resources



Further readings

Further resources



Examples of code of ethics and standards of practice

for healthcare interpreters

Looking ahead

Glossary

Index

Rezensionen

"Healthcare Interpreting Explained is a first-rate introduction to the vast area that is healthcare interpreting. Professor Angelelli covers the necessary background knowledge about healthcare, and then introduces the two-fold foundation of situated practice and interpreter-mediated communication. Grounded in research and abundant relevant examples (transcripts of actual practice), this volume also offers a variety of exercises and tasks, making it an invaluable asset to students, novice interpreters and anyone interested in healthcare interpreting. Closing with discussions of conceptualizations of role and ethics, Angelelli has provided us all, the interpreting studies community, with a comprehensive overview of the field."

Cynthia Roy, Gallaudet University, USA

"Healthcare Interpreting Explained is a first-rate introduction to the vast area that is healthcare interpreting. Professor Angelelli covers the necessary background knowledge about healthcare, and then introduces the two-fold foundation of situated practice and interpreter-mediated communication. Grounded in research and abundant relevant examples (transcripts of actual practice), this volume also offers a variety of exercises and tasks, making it an invaluable asset to students, novice interpreters and anyone interested in healthcare interpreting. Closing with discussions of conceptualizations of role and ethics, Angelelli has provided us all, the interpreting studies community, with a comprehensive overview of the field."

Cynthia Roy, Gallaudet University, USA