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There are 5 common responses to conflict: discover your style and learn othersâ to defuse emotionally escalated situations, get to the underlying issues that really matter, and resolve even the most sensitive disputes.

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Produktbeschreibung
There are 5 common responses to conflict: discover your style and learn othersâ to defuse emotionally escalated situations, get to the underlying issues that really matter, and resolve even the most sensitive disputes.
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Autorenporträt
John Eliot and Jim Guinn