Process Improvement in Practice A Handbook for IT Companies

From the reviews:

"Software development is essentially all about the people, processes, tools, and techniques. This handbook primarily addresses processes and their associated techniques. The authors have really put their ocean of software process knowledge in a very concise and handy pot, of about 100 pages...I have read the book several times, and enjoyed reading every bit of it every time."

- Hari Vishwakarma, Bangalore, India

"Process improvement is, well, something we all know and love … . What I really liked about the book was its high-level treatment of … techniques and how they were woven back into the previous material. Also, the authors made good use of call out boxes, which enhanced the use of the book as a reference. Finally, I really liked the way the techniques were presented. … You may conclude that I really liked this book, which I did … ." (Will Tracz, ACM SIGSOFT, Vol. 31 (2), March, 2006)