J César Félix-Brasdefer

Broschiertes Buch

The Language of Service Encounters

Beschreibung

A comprehensive account of service encounters in commercial and non-commercial settings. Grounded in naturally occurring face-to-face interactions and drawing on a pragmatic-discursive approach, this book sets out a framework for the analysis of transactional and relational talk in various contexts in the United States and Mexico.

Autor

J. César Félix-Brasdefer is Associate Professor of Spanish Linguistics in the Department of Spanish and Portuguese at Indiana University, Bloomington. His recent publications include Politeness in Mexico and the United States (2008) and Pragmatic Variation in First and Second Language Contexts (edited with Dale Koike, 2012).

Produktdetails

• Verlag: Cambridge University Press
• Seitenzahl: 276
• Erscheinungstermin: 16. Mai 2019
• Englisch
• Abmessung: 229mm x 152mm x 16mm
• Gewicht: 399g
• ISBN-13: 9781108718752
• ISBN-10: 1108718752
• Artikelnr.: 56714514