Morgan Jones, ew Butler, Gerhard Plenert

Transform Behaviors, Transform Results!

Identifying and Using Behavioral Indicators to Drive Sustainable Change and Improvement

• Broschiertes Buch

Produktbeschreibung

The book defines and describes the importance of focusing on the behaviors necessary for sustainable change rather than focusing on the tools and methodology behind change management.

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Produktdetails

• Verlag: Taylor & Francis Ltd
• Seitenzahl: 354
• Erscheinungstermin: 24. Oktober 2022
• Englisch
• Abmessung: 254mm x 178mm x 19mm
• Gewicht: 662g
• ISBN-13: 9781032124759
• ISBN-10: 103212475X
• Artikelnr.: 64105408

Autorenporträt

Morgan Jones

Inhaltsangabe

1. Review of CI Program Challenges
2. Introduction to Desired Behaviors
3. Change Management
4. Agile and Patterns
5. Case Study of CI in Financial Services
6. Risk Behaviors
7. Customer Experience
8. Safety
9. Personality Types and Behaviors
10. Fourth Stage of the Industrial Revolution: Industry 4.0, Internet of
Things (IoT), and Artificial Intelligence (AI)
11. Leadership Responsibility
12. Roadmap for Implementation
13. Wrap-Up